Privacy Policy

Last Updated: 9/30/2026

Your privacy is important to us. This policy outlines how we collect, use, and protect your information.

Information We Collect

We collect information that you provide directly to us, including:

  • Contact Information: Name, email address, phone number, business name, and mailing address
  • Business Information: Business type, processing volume, transaction counts, and current processing fees
  • Payment Information: When you become a merchant, we collect payment processing data necessary to provide our services
  • Technical Information: IP address, browser type, device information, and usage data when you visit our website
  • Communications: Records of your communications with us, including customer service inquiries

How We Use Your Information

We use the information we collect to:

  • Process and facilitate payment transactions on your behalf
  • Provide customer support and respond to your inquiries
  • Calculate potential cost savings and provide quotes
  • Send you service-related communications and updates
  • Improve our services and develop new features
  • Prevent fraud and ensure the security of our platform
  • Comply with legal obligations and industry regulations
  • Send marketing communications (with your consent)

Information Sharing and Disclosure

We may share your information with:

  • Payment Processors: Our partner banks and payment networks to facilitate transactions
  • Service Providers: Third-party vendors who assist in operating our business
  • Legal Requirements: When required by law, subpoena, or court order
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Fraud Prevention: With fraud detection and prevention services

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement industry-standard security measures to protect your information:

  • PCI DSS Level 1 compliance for payment card data
  • SSL/TLS encryption for data transmission
  • Secure data storage with encryption at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Employee training on data protection and privacy

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format
  • Object: Object to certain processing of your information

To exercise these rights, contact us at Sales@TheCreditCardGuy.com

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience and website functionality
  • Serve relevant content and advertisements

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

SMS/Text Messaging

When you opt-in to receive SMS text messages from THE CREDIT CARD GUY, the following terms apply:

  • No Sharing: Your mobile phone number and opt-in will never be shared with third parties for marketing purposes
  • Opt-Out: You can opt-out at any time by replying STOP to any text message from us
  • Support: For help or questions about SMS messaging, text HELP or contact us at 888-641-8910
  • Message Frequency: Message frequency varies. Standard message and data rates may apply

By opting in to SMS communications, you consent to receive automated text messages about quotes, services, and updates from THE CREDIT CARD GUY at the phone number provided.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

The Credit Card Guy Merchant Services

Email: Sales@TheCreditCardGuy.com

Phone: 888-641-8910